Account Manager  

Location: Head Office – Wetherby
Salary: Competitive + Performance Bonus

Invigorate Recruitment is working with its client a global leader in design and manufacturing of a luxury product.

They operate at the premium end of the market, delivering large-scale projects across luxury hotels, cruise ships, resorts, and high-end leisure environments.

The Role

We are looking for a commercially driven, detail-oriented Account Manager to join their internal team in Wetherby.

This is a high-impact role at the centre of their sales engine — managing inbound enquiries, supporting a global network of external sales representatives, and converting opportunities into revenue.

You will be responsible for:

•         Preparing quotes for existing enquiries
•         Turning enquiries into profitable sales
•         Managing multiple client projects simultaneously
•         Acting as a trusted advisor to clients on product and design solutions
•         This role is ideal for someone who thrives in a fast-paced, consultative B2B sales environment and enjoys combining relationship management with commercial execution.

Key Responsibilities

•         Manage inbound enquiries (phone, email, website, rep-generated)
•         Convert enquiries into orders through structured quoting, follow-up and consultative selling
•         Actively manage pipeline to improve quote-to-order conversion rates
•         Account Management - Build strong relationships
•         Support key accounts alongside external reps
•         Upselling (higher-spec products)
•         Cross-selling (additional ranges / products)
•         Repeat business
•         Produce accurate, timely, and commercially competitive quotations
•         Manage projects from enquiry through to order placement
•         Coordinate internally with: Procurement, Warehouse and Logistics
•         Work closely with external sales reps (primarily US and global markets)
•         Maintain accurate CRM records and pipeline visibility
•         Support wider commercial initiatives and projects

Key Requirements

Experience

•         Experience in sales, sales support, or customer-facing role
•         B2B experience preferred
•         Experience in hospitality, furniture, interiors, or manufacturing is advantageous

Skills & Competencies

•         Strong communication and relationship-building skills
•         Highly organised with excellent attention to detail
•         Ability to manage multiple projects and deadlines
•         Commercially aware with a proactive mindset
•         Comfortable working both independently and within a team

Technical Skills

•         CRM system experience (essential)
•         Proficient in Microsoft Office (Excel, Word, Outlook)

Ideal Candidate Profile

•         Target-driven with a strong sales instinct
•         Interested in design, furniture, or hospitality sectors
•         Consultative, solution-led approach to selling
•         Motivated by building long-term client relationships