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> Sales Order Processor

Sales Order Processor

Welwyn Garden City

Maternity Cover 9 to 12 months

£22,500k pa plus bonus

 

Invigorate Recruitment are working with its client a global manufacturing business to recruit a Sales Order Processor to cover maternity leave for around 9 to 12 months .

Immediate start available.

The Sales Order Processor will be joining a business which believes its employees are the driving force behind the business.

The Purpose of the Sales Order Processor :

  •          Ensure customer requirements are met by the accurate and efficient processing of orders.
  •          Proactively manage own work load, working towards any targets given and share responsibility for all office and administration duties.
  •          Ensure that each customer receives outstanding service by providing a friendly and professional environment; establishing rapport, maintaining solid product and application knowledge and all other aspects of customer service.

Main Duties :

  •          Review and prioritise incoming purchase orders to ensure customer delivery expectations are met.
  •          Accurately transpose orders into SAP in line with department SLA's.
  •          Create quotations and proforma orders within SAP upon request from various stakeholders - internal and external.
  •          Review purchase orders prior to processing to confirm that pricing, delivery terms, lead-times and MOQ levels are in-line with agreed price lists, quotations or company guidelines.
  •          Responsible for highlighting any issues with customer purchase orders to Account Representative(s) for continuous improvement purposes.
  •          Highlight any significant demand changes to other depts. (Warehouse/Production Planning/SCM) which could cause capacity or stock/raw material availability issues.
  •          Update sales orders with relevant supporting documentation and notes which will assist colleagues with managing the customers order appropriately.
  •          Assist in creating and maintaining departmental SOP's relating to all aspects of order processing.
  •          Liaise with other departments as and when necessary to effectively process orders and satisfy customer requirements.
  •          Review orders for opportunities to sell from SMOS (slow moving obsolete stock).
  •          Ensure appropriate selection of carriers and services to meet customer requirements.
  •          Ensure compliance regulations are adhered to when processing payments for orders via telephone.

 

Experience and Skills Required:

  •          Experience of working in a similar role
  •          Ability to handle a high workload in an organised manner and to have an excellent standard within strict deadlines.
  •          Methodical approach to your work ensuring high accuracy of right first time.
  •          Adaptable and diligent whilst processing orders across a number of product ranges; ensuring that customer specific notes are adhered to at all times.
  •          Ability to learn new systems, products/services and retain information.
  •          Possess a meticulous attention to detail; reporting any issues with sales orders to Account Representative(s) and/or Resolution Team Member.
  •          Utilise technical aptitude to interpret customer requirements, seek alternative options and present solutions to Account/Sales Representative(s). Supported by the Technical and Sales teams, together you will provide a supportive buying experience and minimise/eradicate potential delays.

 

This is a great time to join a forward thinking business