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IT Support Technician

Harrogate

£17k to £22k pa

 

Invigorate Recruitment is delighted to be working in partnership with a prestigious Harrogate based  IT Company in its search for a highly enthusiastic, self-motivated and dedicated employee who embraces the ethos of team spirit.

This is a unique opportunity for an experienced IT Support Technician to join a small team and make a big impact, as an IT Support Technician you will be supporting a varied base of customers in and around the Harrogate, Leeds and York area.

The role will involve supporting a variety of business with IT solutions managing multiple on-going support issues and customer upgrades.

 

Responding to calls and offering customer support and problem solving technical issues whilst logging them on a ticketing system.

 

Essential Skills:

  •          IP networks, TCP/IP, DNS, DHCP etc, routers, switches, broadband, firewalls
  •          Microsoft Server 2008 onwards; domains, active directory, DHCP server, group policy, installation and configuration, VPN, Small Business Server
  •          Microsoft Windows from Windows 7 onwards, Home and Pro versions
  •          Microsoft Office and 365; Word, Excel, Outlook etc
  •          PC and Laptop hardware and associated peripherals
  •          Remote support tools, anti-spam and anti-virus.

 

Desirable:

  •          OneDrive and SharePoint 365, migrating to 365
  •          Hyper-V, cloud backup software.
  •          Internet domains, domain registrations, domain transfers, hosting
  •          Basic understanding of Wordpress Websites.
  •          VoIP phone systems
  •          Apple OSX and iOS
  •          Android
  •          Clean driving licence

 

Experience

  •          Must have at least 2 years working as an IT Technician with a positive and proactive approach to solving problems.
  •          You should be able to manage and work on support issues on your own as well as being part of the team.
  •          organised with the ability to manage workloads