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Guest Services / Customer Services

6 Month Contract

Location - Westfield Stratford moving to Westfield London

£9.50 Per hour


My Client who owns and operates many unique visitor attractions throughout the UK

is looking to recruit several Guest Services / Customer services Assistants

This is a 6-month contract position offering Full or Part time hours – Between Monday to Sunday – 10am – 10pm

The role will involve assisting guests with their virtual journey, fully immersing the virtual experience for Guests and their friends and family. The advanced VR technologies allow Guests to see, move and feel digital worlds in a completely realistic way.

Now we’re looking for more talented team members to join our client and take their technologically advanced experiences to the next level.

This is a unique opportunity to join a team as VR system expands to major cities around the world.

What you’ll do

The ideal candidate is someone with exceptional front-line Guest Experience skills. You must be outgoing, organized, motivated and flexible, too!

Help them build the future of the new Virtual World!


  •       Cultivate an environment of immersive storytelling and excitement for every Guest
  •       Provide relevant Guest information with a smile and positive attitude
  •       Ensure the proper use of safety practices and procedures while operating the attraction
  •       Adhere to opening and closing procedures
  •       Be proficient on a variety of front-line positions as business needs require
  •       Monitor the attraction queue to manage appropriate Guest expectations
  •       Maintain a clean and safe work environment by constantly monitoring the immediate area and surroundings
  •       Be responsible for organized Guest areas and the proper care of equipment and props
  •       Process ticket and merchandise sales using cash register and/or self-serve kiosk with efficiency and integrity


  •       Applicants must be at least 18 years old
  •       1-2 years of experience working in a fast-paced front-line customer service setting preferred
  •       High school diploma or equivalent required; college level course-work in related field preferred
  •       Professional, well-groomed appearance and demeanour
  •       Exceptional communication skills, both written and verbal
  •       Ability to work days, nights, weekends, and holidays as business needs require
  •          Ability to stand for extended periods of time, lift up to 25 lbs. unassisted; and bend, twist, and kneel with ease


Offering a competitive hourly rate and contracted hours over a fixed term this is a unique opportunity to join the Technical team as the VR Technology arrives in the UK.

Full training will be provided to ensure their guests experience is a memorable one. 

Salary £9.50 per hour. 

Interested and want to know more?  Drop your cv and contact details to us at ca@invigoraterecruitment.co.uk and we will give you a call.

This is a 6-month contract position offering Full or Part time hours – Between Monday to Sunday – 10am – 10pm

Applicants must be available for interviews on 21st November (London based).