« back

> Customer Service Adviser

Customer Service Adviser

Leeds

£20,072 PA

Are you an exceptional Customer Service Adviser looking to work in a business which offers outstanding customer service to its customers ?

We are looking to recruit experienced Customer Service Advisers for our client who first and foremost, offers their customers an exceptional standard of customer care.

 

As a key part of the customer-service, you’ll be:

  •          Taking orders over the telephone,
  •          Handling all manner of enquiries
  •          Liaising with delivery partners
  •          Issuing customers with refunds and exchanges
  •          Carrying out various administrative tasks.

 

Skills & Experience:

  •          Pervious customer service skills
  •          Excellent communication skills
  •          IT Literate

 

Hours of Work:

The customer care team are available 7 days a week. A standard working week is Monday to Friday, along with occasional weekends.

During the week, you’ll normally work an eight-hour shift, covering our five shift patterns: 8am-4pm, 9am-5pm, 10am-6pm, 11-7pm, 12-8pm. These shift patterns tend to rotate on a weekly basis.

Saturday shifts are 9am-5pm, and Sunday and bank holiday shifts are 10am-4pm.

If you think you have what we’re looking for and you’re interested in joining our team, submit your application and they will invite you to go and meet them.

 

Keywords: Customer Service , Customer Service Adviser , Call Centre

To apply for the role of Customer Care Adviser  please send your CV to us as soon as possible. If your skills and experience match the recruitment needs of our client, we will provide your details to them so that they can then consider whether or not your application is suitable for this vacancy. By submitting your CV to us, you are giving your consent to us to use your details for this express purpose.

This vacancy is being advertised by Invigorate Online, a trading style of Invigorate Recruitment who are acting as an Employment Agency in respect of this vacancy.