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Customer Service Administrator

Broughton - Skipton

Salary:  £17k to £18k pa   

 

Invigorate Recruitment is looking to recruit an experienced Customer Service Administrator for a well-established organisation based near Skipton who supply both within the UK and Internationally.

The successful applicant will be working within a small team of Customer Service Administrator assisting customers with general enquiries and administration daily.

Duties:

  •          Deal with all incoming calls in a professional and timely manner
  •          Dealing with Customer service enquires Via Social Media Channels
  •          Respond and action enquires via LiveChat
  •          Responding to delivery enquiries
  •          Processing orders
  •          Maintaining the business database
  •          Contact customers to obtain feedback on service and product
  •          Deal with responding to all consumer enquiries
  •          Carry out all general administrative tasks

 

Skills & Abilities :

  •          Fantastic customer service skills
  •          Understanding of Social media channels
  •          Working knowledge of Word, Excel, Outlook
  •          Good team player
  •          Willingness to take on extra responsibilities as and when required

 

This is a full time permanent position working Monday to Friday 9am- 5.30pm

Salary:  £18k pa (D.O.E)

 

 

Contact Details: