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> Customer Care Adviser

Customer Care Advisor

Leeds

Competitive salary plus overtime

Are you an exceptional Customer Care Advisor looking to work in a business which offers outstanding customer service to its customers?

We are looking to recruit experienced Customer Care Advisors for our client who, first and foremost, offers their customers an exceptional standard of customer care.

 

As a key part of the customer-care frontline, you’ll be:

  •          Taking orders over the telephone
  •          Handling all manner of enquiries
  •          Liaising with delivery partners
  •          Issuing customers with refunds and exchanges
  •          Carrying out various administrative tasks

 

Skills & Experience:

  •          Previous customer service skills
  •          Excellent communication skills
  •          IT literate

 

Hours of Work:

Our client’s customer care department is open 7 days a week, 8am-8pm throughout the week, 9am-5pm on Saturdays and 10am-4pm on Sundays and bank holidays.

A standard working week is Monday to Friday, along with occasional weekends.

During the week, you’ll normally work an eight-hour shift, covering five shift patterns:
8am-4pm,  9am-5pm,  10am-6pm,  11-7pm,  12-8pm. These shift patterns tend to rotate on a weekly basis.

Saturday shifts are 9am-5pm, and Sunday and bank holiday shifts are 10am-4pm.

If you think you have what they’re looking for and you’re interested in joining their team, submit your application and they will invite you to go and meet them.

 

Keywords: Customer Service , Customer Service Advisor , Call Centre

To apply for the role of Customer Care Advisor please send your CV to us as soon as possible. If your skills and experience match the recruitment needs of our client, we will provide your details to them so that they can then consider whether or not your application is suitable for this vacancy. By submitting your CV to us, you are giving your consent to us to use your details for this express purpose.

This vacancy is being advertised by Invigorate Online, a trading style of Invigorate Recruitment who are acting as an Employment Agency in respect of this vacancy.